Understand the day-to-day work.
Discuss how work moves through the practice, where teams encounter friction, and which concerns affect your business goals. Start with the people, processes, and priorities already in place.
Michelle Rosenthal helps physician practices and specialty groups assess workflows, prioritize operational challenges, and align teams around practical business plans. Connect the day-to-day work with the direction of your practice.
For physician practices, specialty groups, and medical groups nationwide, with related operational support scoped to your organization.
Support can focus on one priority or connect several areas of your business. Scope and responsibilities are agreed before work begins.
Discuss how work moves through the practice, where teams encounter friction, and which concerns affect your business goals. Start with the people, processes, and priorities already in place.
Separate immediate operating needs from longer-term changes. Consider the impact, timing, and resources involved so the next steps reflect what your practice can realistically take on.
Clarify responsibilities, communication, and follow-through around the agreed priorities. Discuss how operational changes fit with contracting needs, business development, and the direction of the practice.
An engagement should have a defined starting point. Your introductory conversation can focus on one operational concern or help identify where a broader practice management review would be useful. The work is scoped around your organization’s needs and available resources.
Describe the business challenge in general terms. You do not need patient records or other sensitive information for an introductory conversation.
Please leave patient information out of booking notes and initial emails.30 minutes · Microsoft Teams
Monday–Friday, 9 a.m.–5 p.m. Pacific